Our Warranty Claims Administrators go through yearly certification by auto manufacturers to make sure they’re current on each car maker’s warranty claims requirements. The claims field is dynamic, especially in the current business climate, so our “continuous improvement” approach is important.
But we don’t stop with manufacturer certification. Our Administrators do additional continuing education via online and in person seminars and conferences so they not only understand manufacturer requirements, but also can analyze claims data and provide your dealership with “deep dive” information into your claims data. This improves your claims efficiency, and makes our training for your staff even more valuable.
